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<channel>
	<title>Toby Tremayne</title>
	<atom:link href="http://www.tobytremayne.com/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.tobytremayne.com</link>
	<description>musings on software development, writing and life</description>
	<lastBuildDate>Mon, 22 Feb 2010 23:33:54 +0000</lastBuildDate>
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		<title>RosesOnly are a bitter disappointment</title>
		<link>http://www.tobytremayne.com/uncategorized/rosesonly-are-a-bitter-disappointment/</link>
		<comments>http://www.tobytremayne.com/uncategorized/rosesonly-are-a-bitter-disappointment/#comments</comments>
		<pubDate>Sun, 14 Feb 2010 09:49:21 +0000</pubDate>
		<dc:creator>Toby</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[BadCustomerService]]></category>
		<category><![CDATA[Disappointment]]></category>
		<category><![CDATA[Fail]]></category>
		<category><![CDATA[Roses]]></category>
		<category><![CDATA[RosesOnly]]></category>
		<category><![CDATA[Valentines Day]]></category>
		<category><![CDATA[VDay]]></category>

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		<description><![CDATA[For 8 years I have used the RosesOnly service to buy a dozen boxed roses for my wife, R.  On the ninth year, they screwed up so badly I'm going to find a new service


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			<content:encoded><![CDATA[<p>I have been ordering a box of 12 long stemmed roses from RosesOnly in Melbourne for 9 years now.  It started on my first date with the wonderful woman who is now my wife &#8211; on Valentine&#8217;s Day.  I turned up to our date at the thai restaurant with an enormous box of Roses, and got a lot of irritated stares from the guys at neighbouring tables.  R however, was very chuffed, and the box came with all sorts of little extras &#8211; some chocolates, perfume samples, vouchers and a little booklet about how to care for the roses, plus a cute teddy bear.  The package wasn&#8217;t cheap but it was worth every penny for the look of delight on her face and her enjoyment as she poked through the various accompaniments and sniffed the flowers.</p>
<p>Since then it has become a tradition &#8211; I get the same box every Valentine&#8217;s day.  I&#8217;ve loved doing it, as it&#8217;s something a bit more special than a bunch of flowers.  I have even put several friends and colleagues on to the service, but in the last few years as the company seems to be growing, their service and quality have begun to decrease.  The last couple of boxes have been a bit off &#8211; the roses were nowhere near the quality of the earlier years, and there was less and less being included in the box, while the price was still going up.  Today, however, they failed me utterly.</p>
<p>I ordered the box of 12 roses a week in advance, noting with dissatisfaction that only a tiny sampler of lindt chocolates was included and nothing else.  I paid the extra fee to have them delivered on the day too, which their terms of service say guarantees that they will be delivered generally between 0900 and 1700 on the Sunday, but absolutely no later than 1900.</p>
<p>At 1840 I rang the service line and waited for 30 or 40 minutes, at which point I was put through to someone who put me on hold again to eventually tell me &#8220;the driver had just left the city&#8221;.  While the city is a 25 minutes drive away from my house, it wasn&#8217;t until 2030 that there was a knock at my door.</p>
<p>When I answered, I was overpowered by an incredible stench from the scruffy indian delivery driver, who laughed when I asked him why the flowers were an hour and a half late according to the maximum delivery guarantee.  He then demanded I sign a torn and scrunched up piece of paper that was so soggy it looked as though he&#8217;d been keeping it in his underpants.  When I shut the door on him and shamefacedly presented the flowers to my wife (who was a lot more tolerant during the entire day and this debacle than was I) insult was added to injury.  I neither know nor care what the driver had been doing all day, but it was obvious the expensive package I had ordered had been sitting in a van since early that morning &#8211; the roses were already well wilted, and the chocolates so melted that you couldn&#8217;t pick them up without goo running out of the wrapping.</p>
<p>And almost half an hour after the driver left, my hallway (which he didn&#8217;t even enter) still stinks of him.  I know, I know, compared to the problems of the world it is a tiny thing, but dammit I paid very good money for both this product and the service, and I am beyond disappointed.  RosesOnly will get none of my money from now on, and I will recommend against everyone I know using them.  </p>
<p>When we stayed at the Windsor hotel, I ordered 12 roses and got a beautiful boxed package there &#8211; I will find out who their supplier was and append it to this post for future reference.</p>
<p>UPDATE: I did get an email back and then a follow up call from a very nice person at RosesOnly, who apologized profusely and said they&#8217;d lodged a complaint with the courier company.  She offered me a full refund but also offered to send my wife 2 dozen new roses instead, which I opted for.  The new roses duly arrived the next day, and were massively better quality than the Valentine&#8217;s day ones, so R was quite happy with them.  I appreciate that someone at RosesOnly made things right, I guess it&#8217;s a lesson in making sure that every step of your supply chain has the same  values as your business in terms of service.  Still undecided as to whether I&#8217;ll go with them next year or not, we&#8217;ll see.</p>
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		<title>Book Giveaway</title>
		<link>http://www.tobytremayne.com/uncategorized/book-giveaway/</link>
		<comments>http://www.tobytremayne.com/uncategorized/book-giveaway/#comments</comments>
		<pubDate>Sun, 14 Feb 2010 06:33:06 +0000</pubDate>
		<dc:creator>Toby</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[Fantastic book giveaway here http://theundercoverbooklover.blogspot.com/2010/02/birthday-bash-contest-international.html#comments &#8211; international entries welcome.  Win 10 free novels!
 Tweet This Post

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			<content:encoded><![CDATA[<p>Fantastic book giveaway here http://theundercoverbooklover.blogspot.com/2010/02/birthday-bash-contest-international.html#comments &#8211; international entries welcome.  Win 10 free novels!</p>
<p align="left"><a class="tt" href="http://twitter.com/home/?status=Book+Giveaway+http://iwhgo.th8.us" title="Post to Twitter"><img class="nothumb" src="http://www.tobytremayne.com/wp-content/plugins/tweet-this/icons/tt-twitter3.png" alt="Post to Twitter" /></a> <a class="tt" href="http://twitter.com/home/?status=Book+Giveaway+http://iwhgo.th8.us" title="Post to Twitter">Tweet This Post</a></p>

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		<title>Free Computer Books</title>
		<link>http://www.tobytremayne.com/geek/free-computer-books/</link>
		<comments>http://www.tobytremayne.com/geek/free-computer-books/#comments</comments>
		<pubDate>Mon, 01 Feb 2010 02:09:56 +0000</pubDate>
		<dc:creator>Toby</dc:creator>
				<category><![CDATA[Geek]]></category>
		<category><![CDATA[Tech]]></category>

		<guid isPermaLink="false">http://www.tobytremayne.com/?p=283</guid>
		<description><![CDATA[If you can make use of any of these books, and are willing to pick up in Melbourne or pay the postage, give me a yell and they&#8217;re yours.
PHP Black Book
**TAKEN **   MySQL (3/4 I think)
Active Server Pages 3.0 (Knox)
Core Java 2
**TAKEN **   Programming Rich Clients with Flex
**TAKEN **   


Related posts:<ol><li><a href='http://www.tobytremayne.com/tech/toby-4/' rel='bookmark' title='Permanent Link: Free Trade my eye&#8230;'>Free Trade my eye&#8230;</a></li>
<li><a href='http://www.tobytremayne.com/journal/toby-77/' rel='bookmark' title='Permanent Link: Guilt-free Shinyness'>Guilt-free Shinyness</a></li>
</ol>]]></description>
			<content:encoded><![CDATA[<p>If you can make use of any of these books, and are willing to pick up in Melbourne or pay the postage, give me a yell and they&#8217;re yours.</p>
<p>PHP Black Book<br />
**TAKEN **   MySQL (3/4 I think)<br />
Active Server Pages 3.0 (Knox)<br />
Core Java 2<br />
**TAKEN **   Programming Rich Clients with Flex<br />
**TAKEN **   The C Programming Language<br />
Flash Remoting (OReilly)<br />
**TAKEN **   Actionscript for Flash MX (OReilly)<br />
Learning Perl (OReilly)<br />
Learning Perl on Win32 (OReilly)<br />
**TAKEN **   UML Distilled<br />
**TAKEN ** Code Complete<br />
Advanced Macromedia ColdFusion MX 7 Application Development<br />
**TAKEN **   Oracle 8 PL/SQL Programming<br />
**TAKEN **   Paper Prototyping</p>
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<p>Related posts:<ol><li><a href='http://www.tobytremayne.com/tech/toby-4/' rel='bookmark' title='Permanent Link: Free Trade my eye&#8230;'>Free Trade my eye&#8230;</a></li>
<li><a href='http://www.tobytremayne.com/journal/toby-77/' rel='bookmark' title='Permanent Link: Guilt-free Shinyness'>Guilt-free Shinyness</a></li>
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		<title>cfObjective(ANZ)</title>
		<link>http://www.tobytremayne.com/uncategorized/cfobjectiveanz/</link>
		<comments>http://www.tobytremayne.com/uncategorized/cfobjectiveanz/#comments</comments>
		<pubDate>Tue, 17 Feb 2009 01:17:35 +0000</pubDate>
		<dc:creator>Toby</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

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		<description><![CDATA[It&#8217;s been under wraps for a while but we&#8217;re finally ready to announce it &#8211; the premier enterprise ColdFusion conference &#8211; cfObjective() &#8211; is coming to Australia!  More specifically it will be held in Melbourne on the 11th and 12th of November 2009.
It&#8217;s a 2 day event packed to the hilt with advanced level content 


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			<content:encoded><![CDATA[<p>It&#8217;s been under wraps for a while but we&#8217;re finally ready to announce it &#8211; the premier enterprise ColdFusion conference &#8211; cfObjective() &#8211; is coming to Australia!  More specifically it will be held in Melbourne on the 11th and 12th of November 2009.</p>
<p>It&#8217;s a 2 day event packed to the hilt with advanced level content and fascinating sessions.  For anyone who has wanted either a dedicated CF conference or one with more hardcore topics then this is the one.  For more details check out the website:</p>
<p><a href="http://www.cfobjective.com.au">www.cfobjective.com.au</a></p>
<p>We&#8217;re very excited about it and really looking forward to getting it together.  if you&#8217;re interested in attending or speaking or just have some ideas please join the mailing list on the website, and let us know what you think!</p>
<p>More details to come <img src='http://www.tobytremayne.com/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
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		<title>Flash &#8211; coming to an iPhone near you</title>
		<link>http://www.tobytremayne.com/actionscript/flash-coming-to-an-iphone-near-you/</link>
		<comments>http://www.tobytremayne.com/actionscript/flash-coming-to-an-iphone-near-you/#comments</comments>
		<pubDate>Sun, 01 Feb 2009 13:49:22 +0000</pubDate>
		<dc:creator>Toby</dc:creator>
				<category><![CDATA[Actionscript]]></category>
		<category><![CDATA[Flash]]></category>
		<category><![CDATA[Flex]]></category>
		<category><![CDATA[iPhone]]></category>

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		<description><![CDATA[Magnificent news today &#8211; Adobe and Apple are have actually confirmed they&#8217;re working together on getting flash onto the iPhone!  I don&#8217;t know if I&#8217;m behind the times or anything but it&#8217;s news to me so I just had to blog about it.  Of course we&#8217;ve known since last year that at least Adobe was 


Related posts:<ol><li><a href='http://www.tobytremayne.com/actionscript/flash-search-engine-crawlable/' rel='bookmark' title='Permanent Link: Flash search engine crawlable'>Flash search engine crawlable</a></li>
<li><a href='http://www.tobytremayne.com/journal/toby-98/' rel='bookmark' title='Permanent Link: Christmas is coming'>Christmas is coming</a></li>
</ol>]]></description>
			<content:encoded><![CDATA[<p>Magnificent news today &#8211; Adobe and Apple are have actually confirmed they&#8217;re working together on getting flash onto the iPhone!  I don&#8217;t know if I&#8217;m behind the times or anything but it&#8217;s news to me so I just had to blog about it.  Of course we&#8217;ve known since last year that at least Adobe was doing some work on it, but now it&#8217;s official that Apple is involved in the effort also.  This is very exciting for those of us who&#8217;ve been harping on about it for a while now.  I&#8217;ve been doing some work on Objective-C coding for the iPhone and will continue that, but it&#8217;s cool to think I might be able to leverage my AS3 skills on it at some point in the not too distant future.</p>
<p>Comments in the various news articles make clear that we&#8217;re not going to see a standard flash player release on the device, but more likely something new.  Steve Jobs is quoted as saying that the browser plugin doesn&#8217;t have enough functionality built into it, so I will be interested to see where they go with this.  Obviously getting any kind of flash onto the iphone can only be good for adobe &#8211; and I can&#8217;t but think it would be good for Apple too.  While the App store has been doing well, iphone development doesn&#8217;t really seem to be going very far very fast, and I think a lot of that is due to the app store itself and to the nature of coding for the iphone.  Opening up the platform to the much larger flash platform community could see some awesome things happening.</p>
<p>Of course this doesn&#8217;t mean the device will become open &#8211; maybe we&#8217;ll still need to deploy flash apps through the app store, who knows.  All I care about is that there&#8217;s finally some official word that something is at least being attempted!  Here&#8217;s hoping it is seen through to fruition and that we can all start hacking flash and flex on the iphone <img src='http://www.tobytremayne.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>Source:</p>
<p>http://www.appleinsider.com/articles/09/01/31/adobe_apple_working_together_on_flash_for_iphone.html</p>
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		<title>blog move</title>
		<link>http://www.tobytremayne.com/journal/blog-move/</link>
		<comments>http://www.tobytremayne.com/journal/blog-move/#comments</comments>
		<pubDate>Tue, 16 Sep 2008 00:00:00 +0000</pubDate>
		<dc:creator>Toby</dc:creator>
				<category><![CDATA[Journal]]></category>

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		<description><![CDATA[as you can see the blog looks really crappy again.  I&#8217;ve just moved servers and took the opportunity to upgrade to the current version of blogcfc, so when I get around to it I&#8217;ll modify the templates again to make it look pretty  
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Related posts:New Blog
Move over Digikam



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			<content:encoded><![CDATA[<p>as you can see the blog looks really crappy again.  I&#8217;ve just moved servers and took the opportunity to upgrade to the current version of blogcfc, so when I get around to it I&#8217;ll modify the templates again to make it look pretty <img src='http://www.tobytremayne.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>Aussie Telcos do it again</title>
		<link>http://www.tobytremayne.com/tech/aussie-telcos-do-it-again/</link>
		<comments>http://www.tobytremayne.com/tech/aussie-telcos-do-it-again/#comments</comments>
		<pubDate>Thu, 10 Jul 2008 00:00:00 +0000</pubDate>
		<dc:creator>Toby</dc:creator>
				<category><![CDATA[Tech]]></category>

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		<description><![CDATA[Sigh.  Once again the telco&#8217;s in Australia have utterly screwed the pooch.  Check out this summary of just how messed up it it.
I was going to order one of these tomorrow &#8211; now I&#8217;ll wait.
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			<content:encoded><![CDATA[<p>Sigh.  Once again the telco&#8217;s in Australia have utterly screwed the pooch.  Check out <a href="http://futureexploration.net/fom/2008/07/iphail.html">this summary</a> of just how messed up it it.</p>
<p>I was going to order one of these tomorrow &#8211; now I&#8217;ll wait.</p>
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		<title>Coffee, Coffee and more Coffee</title>
		<link>http://www.tobytremayne.com/journal/coffee-coffee-and-more-coffee/</link>
		<comments>http://www.tobytremayne.com/journal/coffee-coffee-and-more-coffee/#comments</comments>
		<pubDate>Wed, 09 Jul 2008 00:00:00 +0000</pubDate>
		<dc:creator>Toby</dc:creator>
				<category><![CDATA[Journal]]></category>

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		<description><![CDATA[In the last 7 years, my coffee machine as it turns out has made 9,869 coffees.  That&#8217;s&#8230; a lot of coffee.  Bought in September 2000 it&#8217;s one of my favourite purchases, and even though I&#8217;m drinking more tea than coffee lately it&#8217;s still awesome to have a machine that makes great coffee from 


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			<content:encoded><![CDATA[<p>In the last 7 years, my coffee machine as it turns out has made 9,869 coffees.  That&#8217;s&#8230; a lot of coffee.  Bought in September 2000 it&#8217;s one of my favourite purchases, and even though I&#8217;m drinking more tea than coffee lately it&#8217;s still awesome to have a machine that makes great coffee from just one single button push, including fresh grinding <img src='http://www.tobytremayne.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>Google&#8217;s internal data format open sourced</title>
		<link>http://www.tobytremayne.com/tech/googles-interlan-data-format-open-sourced/</link>
		<comments>http://www.tobytremayne.com/tech/googles-interlan-data-format-open-sourced/#comments</comments>
		<pubDate>Wed, 09 Jul 2008 00:00:00 +0000</pubDate>
		<dc:creator>Toby</dc:creator>
				<category><![CDATA[Tech]]></category>

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		<description><![CDATA[It&#8217;s called Protocol Buffers and apparently is what Google developed and use to handle the data within their enormous systems.  Will be interesting for hardcore geeks, and might also be handy if implemented for remoting or webservices somehow.  If anyone&#8217;s playing with this, let me know.
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Related posts:Flex goes open source!
Flex 


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			<content:encoded><![CDATA[<p>It&#8217;s called <a href="http://google-opensource.blogspot.com/2008/07/protocol-buffers-googles-data.html">Protocol Buffers</a> and apparently is what Google developed and use to handle the data within their enormous systems.  Will be interesting for hardcore geeks, and might also be handy if implemented for remoting or webservices somehow.  If anyone&#8217;s playing with this, let me know.</p>
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		<title>Flash search engine crawlable</title>
		<link>http://www.tobytremayne.com/actionscript/flash-search-engine-crawlable/</link>
		<comments>http://www.tobytremayne.com/actionscript/flash-search-engine-crawlable/#comments</comments>
		<pubDate>Wed, 02 Jul 2008 00:00:00 +0000</pubDate>
		<dc:creator>Toby</dc:creator>
				<category><![CDATA[Actionscript]]></category>

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		<description><![CDATA[Check it out here in the Adobe press release: Adobe makes Flash crawlab;e
This is a great step, and really encouraging to see.  Between this and the work being done with google analytics etc flash is becoming more and more viable for content delivery on the web.
One thing that irritates me though is the uninformed 


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			<content:encoded><![CDATA[<p>Check it out here in the Adobe press release: <a href="http://www.adobe.com/aboutadobe/pressroom/pressreleases/200806/070108AdobeRichMediaSearch.html">Adobe makes Flash crawlab;e</a></p>
<p>This is a great step, and really encouraging to see.  Between this and the work being done with google analytics etc flash is becoming more and more viable for content delivery on the web.</p>
<p>One thing that irritates me though is the uninformed attitude about flash.  I used to be in complete agreeance that flash should be removed from the web &#8211; when it was nothing more than annoying intros to websites when we were all on dialup.  With the work that&#8217;s happened in the last couple of years flash is an amazing platform that is now being tailored to do the things actionscript geniuses were finding hacks for years ago &#8211; and it&#8217;s a wonderful platform for application development.  Read the comments at slashdot on this story though and it gets a little frustrating.  Yes there are still muppets building useless things in flash and not using it well but how is that different from any other technology?  I&#8217;m of the belief that flash has made serious inroads in the developer&#8217;s mind, I&#8217;m just looking forward to when the public start seeing actual flash applications and judicious use of flash in websites as a good thing.</p>
<p>&#8230; beats the hell out of javascript.</p>
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